Privacy Policy

Welcome to Rozgaar Saathi’s privacy policy (“Policy”).

Aditwam Rozgaar Saathi Technologies Private Limited and its affiliates (collectively, “Rozgaar Saathi”, “we” or “us”) provide web-based solutions to connect customers with service professionals for specific needs. This Policy outlines our practices for collecting, storing, using, processing, and disclosing personal data you share with us when accessing, using, or interacting with our website, https://www.rozgaarsaathi.com, or mobile app “Rozgaar Saathi.”

1. Background and Key Information

(a) How this Policy applies: This Policy applies to individuals who access or use the Services or avail the Professional Services. By using the Platform, you consent to the collection, storage, usage, and disclosure of your personal data as described in this Policy.

(b) Review and Updates: We regularly review and update our Privacy Policy. Please review this Policy periodically. It’s important that the personal data we hold about you is accurate and current.

(c) Third-Party Services: The Platform may include links to third-party websites, services, and applications. We neither control nor endorse these services and are not responsible for their privacy statements. Please read the privacy policies of such services.

2. Personal Data That We Collect

(a) Types of Data Collected:

• Contact Data: mailing address, location, email, and phone numbers.
• Identity Data: name, username, profile photos, and gender.
• Marketing Data: preferences, feedback, comments, and survey responses.
• Technical Data: IP address, browser type, device ID, location data, and page views.
• Transaction Data: details of services used, limited card information, and UPI IDs.
• Usage Data: platform activities, booking history, user journey, and clicks.

(b) Aggregated Data: We may use aggregated data for analysis; however, it does not identify you directly unless combined with personal data.

(c) Refusal to Provide Data: If you do not provide necessary data, we may not be able to provide the requested Services.

3. How We Collect Personal Data

(a) Direct Interactions: Personal data provided when you create an account, use our Services, or contact us.

(b) Automated Technologies: We automatically collect technical data using cookies, beacons, and similar technologies.

(c) Third-Party Sources: Personal data from third parties, including analytics providers and public sources.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To verify identity and create accounts.
• To provide and enhance our Services.
• To track transactions and process payments.
• To improve customer service and respond to requests.
• To send periodic updates and marketing information.
• To comply with legal obligations and enforce terms.

5. Cookies

Cookies are small files that a website transfers to your device. We use cookies to enhance your experience, analyze site traffic, and personalize content. Third-party service providers may assist us in understanding our site visitors through cookies.

6. Disclosures of Your Personal Data

We may share your personal data with:

• Service professionals for delivering Professional Services.
• Our trusted affiliates and third-party providers to perform services on our behalf.
• Regulatory bodies as required by law.

7. Your Rights

Access and Update: You may access and update your personal data by contacting us. You may also opt-out of marketing communications using provided instructions in emails.

8. Data Security

We implement appropriate security measures, including encryption and password protection, to protect your personal data. You are responsible for safeguarding your password and notifying us of any unauthorized use.

Contact Us

If you have questions or grievances, please contact our Grievance Officer:

Name: Vikash Kumar

Email: privacy@rozgaarsaathi.com